Our Customer Service Philosophy
Our customer service satisfaction philosophy is based on communication. That begins with you being able to contact an Atlas Team Member any time of the day to answer all your questions or concerns. When you call on us, we only ask for a small window of time to arrive. We don’t want our valued customers waiting around for us, so we always extend a courtesy call when we are on our way and alert you to when our technicians will arrive.
We take pride in our upfront and transparent communications with our customers. We stand behind our services with labor warranties on all work performed for one year. We focus only on the plumbing problem you contacted us about. We are not high-pressure salespeople. We are experienced Henderson plumbers, here to relieve you of stressful plumbing issues. Financing options are avaialble!
We want every customer to be happy and live comfortably in a home free of any plumbing worries.
About Atlas Plumbing
40 Years of Trusted Plumbing Service in Henderson & the Las Vegas Valley
Atlas Plumbing Before & After!
Established in 1980 by Bob Ray, Atlas Plumbing is the premier plumber in all of Las Vegas Valley. What started as a small, family-run business that tackles traditional plumbing issues, such as leaky fixtures and clogged drains, is now an industry-leading plumbing company. We are the plumber home and business owners in the area trust for large and complex plumbing jobs, from hydro jetting to trenchless repiping. This is all thanks to the vision and hard work of Bob’s children, Rod and Sunshine, who have taken over the company when Bob retired.
The foundation of experience, trust, and dedication found at Atlas Plumbing today is rooted in our family values and team of expert technicians. Four generations of plumbing experience have helped us build a company that we can be proud of and our community can rely upon. We equip our technicians with state-of-the-art equipment and the extensive knowledge needed to provide every customer with personalized service experience and absolute satisfaction. We treat each one of our customers as if they were a part of our family.
Our company was built on working from a place of integrity, taking absolute responsibility from beginning to end, giving an honest price, and taking pride in our work and our reputation. It reflects in everything we do.
We are proud to have earned an A+ rating from the Better Business Bureau. For a more in-depth look at why the Las Vegas community trusts Atlas Plumbing, check out our reviews!
We Handle All Residential & Commercial Plumbing Problems
If you are dealing with a small leak, experiencing problems with your water heater, or are thinking about putting a new gas line on your property, our team of experts has the solution you need. We handle plumbing problems of every variety for both homes and businesses.
Our certifications and qualifications include:
- Backflow testing
- Qualified Gastite Installer
- Luxury Bath Technologies
- Conventional socket fusion
- Rheem Certified Vendor
- Certified Master Plumber
- Rianni Certified Tankless Vendor
- Certified Cure in Place Pipe Lining Technologies
We realize that plumbing issues can become an overwhelming, unwelcome expense. We are committed to providing endless support and communication throughout the entire repair until the job is complete.
-
“People were nice, knew their stuff and price was reasonable. They are our new family plumber!”
- Gary P. -
“I was impressed from the moment I called this business. A live person picked up the phone. Crew was exceptional in every way. I will specifically request them for our future projects.”
- Alura J. -
“The work was beautiful, I could not be happier with the results, great bunch of technicians.”
- Al A. -
“Now comes the icing on the cake.... He refused any sort of payment!!! Not even a voluntary gratuity for his time and advice!!! He told about his company's policy of "Free Estimates".”
- Francisco R. -
“The communication by Atlas was excellent...timely and very personable....it’s refreshing to have excellent customer service these days!”
- Denise K. -
“These are the most honest, affordable plumbers I've ever met!”
- Amanda Dixon